USER SUPPORT 

Packages

SCALE YOUR IT SUPPORT WITH EASE

User Support Package options are designed to provide you with a simple straight forward security & support service plan for you and your users.

Multiple options for cloud backups to suit the remote and static workstations

Our 3 Packages:

  • Core IT Security

  • Business Standard

  • Business Premium

Standard & Premium include Microsoft 365 Subscription

You choose what level of support you need and one of our dedicated professionals will have you up and running seamlessly.

Decide how many users there are and we will take care of the rest! 

With our comprehensive catalogue of IT solutions our team can help you choose a package to support your business, or help you with a personal customised package.

Organisations can view our managed services on-boarding process here.

"Your unpredictable IT support costs will be consolidated into one low cost monthly fee"

All packages include a minimum 4-hour response time for remote and phone support 8:00-18:00 Monday – Friday and 24/7 monitoring.

Choose a Package

Includes:

  • Unlimited Tech Support

  • Remote Support

  • Phone Support

  • 24/7 Device Monitoring

  • Monthly Reporting

  • Antivirus

  • Security Updates

  • Document Backup

Optional Add-ons:

  • Email Antispam

  • Onsite Support

  • Microsoft 365

    • Word, Excel, and PowerPoint 
    • Exchange Email Online
    • Teams for Business

    • Sharepoint Online

    • One Drive for Business

  • Advanced Email Threat Protection

  • Microsoft 365 Backup

  • Web Protection & Filtering

  • Premium Workstation Backup

  • Device Encryption

  • Smartphone Management

Includes:

  • Unlimited Tech Support

  • Remote Support

  • Phone Support

  • 24/7 Device Monitoring

  • Monthly Reporting

  • Antivirus

  • Security Updates

  • Email Antispam

  • Onsite Support

  • Microsoft 365 *Basic

    • Web and mobile versions of Word, Excel, and PowerPoint.

    • Exchange Email Online

    • Teams for Business

    • Sharepoint Online

    • One Drive for Business

Optional Add-ons:​

  • Document Backup

  • Advanced Email Threat Protection

  • Microsoft 365 Backup

  • Web Protection & Filtering

  • Premium Workstation Backup

  • Device Encryption

  • Smartphone Management

Includes:

  • Unlimited Tech Support

  • Remote Support

  • Phone Support

  • 24/7 Device Monitoring

  • Monthly Reporting

  • Antivirus

  • Security Updates

  • Email Antispam

  • Onsite Support

  • Microsoft 365 **Standard

    • PC, web & mobile versions of Word, Excel, and PowerPoint.

    • Exchange Email Online

    • Teams for Business

    • Sharepoint Online

    • One Drive for Business

  • Document Backup

  • Advanced Email Threat Protection

Optional Add-ons:

  • Microsoft 365 Backup

  • Web Protection & Filtering

  • Premium Workstation Backup

  • Device Encryption

  • Smartphone Management

Contact Us

"Drop us a note and one of our team will reach out"

© 2020 by TUSA IT

 Address. Unit 17 Castlemartin Green,  Bettystown,  Co Meath 

Tel: +353 1 566 6673